Frequently Asked Questions
How can I order translation (transcription)?
How can I be sure of the quality of translation?
How long does translation take?
How long does transcription take?
How much does translation / transcription cost?
How can I calculate the number of words in the text I need translated?
How and when can I pay?
How will the document be returned to me?
Do you use machine translation?
What software do you use?
What do you do with my personal details?
Why should I buy language translation services online?
Why should I pay if I can use free machine translation?
What is premium and budget translation?
Why should I have my website translated to Russian?
I have not found an answer to my question here. What should I do?
You can email us the document you need translated (or at least a
sample) or use our online form to get a free no obligation quote. We will
contact you with a firm quote within 24 hours after receiving your email.
There are three reasons:
- Quality of language translation services:
all our translators are mother tongue speakers, who live and work in Russia, have
professional translation qualifications, 10 to 20 years of experience and qualified references.
We guarantee that your translation will be handled not only by professional Russian translators, but also by topic specialists.
We have a very strict quality control policy which ensures that every document translated is edited and proofread twice before
it is returned to the client. We recognize that the quality of translation is the key to growing our translation business.
- Our track record: we have been in the translation business for over 10 years and can proudly say that we have not had a single
unhappy customer since 2004!
- Our guarantee: we work to ensure a translation is carried out to your satisfaction.
Every translation takes a different amount of time depending on the difficulty and format of the text.
Generally, a professional translator can translate about 1,000-1,500 words a day, plus we need some time for editing and proofreading.
If you have a tight deadline, please e-mail us the text and let us know it is urgent. We will
give you an achievable turnaround time as soon as possible.
Transcription of one hour of audio takes about one day (this includes editing and proofreading). Turnaround time depends
on the quality of the audio, the amount of specialized terminology used, the number of speakers, and other factors.
Our translation and transcription rates can be found here. Translations are priced on a per-word basis depending on the complexity of the text and the deadline.
Transcriptions are priced on a per-minute basis depending on the quality of the audio, subject-matter, the deadline, and other factors. Please
fill in the quote request form, and we will contact you shortly with a fixed
quote and turnaround time. We do our best to maintain the lowest rates in the industry and guarantee the highest quality of
translation and transcription services.
You can calculate the number of words in the text you need translated simply by copying and pasting it into our
free word counter.
We accept payments from all major credit and debit cards and PayPal. Secure online payments are provided by
2Checkout.com, Inc. We also accept payments in USD and EUR by bank (wire)
transfer. Payment is made 100% in advance.
Translations can be returned in Microsoft Word, Microsoft Excel of .pdf formats to the e-mail address provided in the
quote request form. Transcripts are returned in Microsoft Word format.
No. All texts are translated by professional native speaking Russian translators and proofread by topic specialists.
We use Microsoft Office, Adobe Photoshop, Adobe Acrobat Reader, a number of online dictionaries and other online resources.
We understand the importance of confidentiality and assure you that your data are securely stored on our database
and no third party is ever given access to them.
Buying online is entirely secure and allows us to provide you with better value for money. Translation services
are also easy to administer using the Internet, and this frees up our time to concentrate on providing top quality Russian language
Free machine translation can be helpful, but in many cases it is not a solution. If you are presented with a Russian text,
for example, the likelihood is that your comprehension level will be 0%. Using machine translation will increase that level to
somewhere in the 0-50% range, and maybe even higher if you're lucky. In many cases, however, this is not
enough. But the alternative, professional translation, can be expensive and takes time. The solution is budget
translation service, which lets you understand the text at very reasonable rates.
Premium translation is required when you are sending documents to a client or
someone else you really want to impress. Premium translations are fluid, idiomatic, and stylish.
Budget translation is for occasions when you need to know the gist of the
text. We ensure you understand exactly what is being said without charging expensive professional
translation fees - the result is an accurate but unpolished translation. It should be noted that even our budget translation service
is subject to stringent quality control procedures: your text will be translated by a highly qualified native speaking Russian
translator and proofread by a professional editor.
If your website is currently only in English, you are missing out on the huge online market. As recent studies have shown,
visitors are 300% more likely to buy from a website if it is in their native language and 500% more likely to read to the bottom of the
page if it is in their mother tongue. We have the cultural, linguistic, and technical expertise to develop a Russian-language
website that will boost your business and reach the rapidly growing Russian market of over 150 million people. Be proactive and
watch your sales soar!
Please feel free to contact us at .
We will reply within 24 hours.