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Terms and Conditions for Translation Services

These Terms and Conditions ("Terms") form the contract between AMlingua ("the Translator") and the Client for the supply of Translation Services (as hereinafter defined).

1. Definitions

In these Terms and Conditions, the following terms shall have the following meanings:

"Translator" means AMlingua;

"Client" means the person or company for whom the Translator has agreed to provide the Translation Services in accordance with these Terms;

"Translation Services" means translation, transcription or any other services that the Translator provides to the Client;

2. Translator Obligations

2.1 The Translator shall provide, to the best of its ability, a complete and accurate translation/transcription that meets professional standards of quality.

2.2 In the event that the Client is not satisfied with the Translation Services, the Translator shall revise the translated/ transcribed document and make the necessary corrections free of charge within reasonable time frames. Any claims of errors, omissions or discrepancies must be submitted to the Translator within 14 calendar days upon receipt of the translated/transcribed document and include precise details of the errors, omissions or discrepancies in question.

2.3 The Translator will use its best endeavors to deliver the Translation Services within the agreed time. If the Translator is unable to meet the deadline, the Translator shall inform the Client immediately and specify a reasonable period for completion of the Translation Services. In such cases, the Client is entitled to terminate the contract. Translation Services already completed up to the point of withdrawal shall be payable by the Client. If payment was made in advance, any excess amount paid by the Client shall be refunded by the Translator.

3. Client Obligations

3.1 The Client shall ensure that the text submitted for translation is free of spelling, grammatical and other errors.

3.2 The Client shall, to the extent possible, provide the Translator with all reference material required to perform Translation Services (glossaries, illustrations, abbreviations, etc.).

3.3 The Client shall provide the Translator with the name and contact information of the person(s) the Translator can contact if there are questions regarding the wording, contents of the document, etc.

3.4 The Translator shall not be liable for any mistakes arising from the Clients failure to comply with these obligations.

4. Quotations

4.1 Cost is determined on the basis of the Translators current price list and the number of words in the source text or the duration of an audio/video file in minutes. The number of words is calculated either using Microsoft Word software or manually (for handwritten or scanned documents).

4.2 Quotations are valid for 30 calendar days.

5. Fees and Payments

5.1 The price payable by the Client for the Translation Services shall be set out in an invoice directly relating to the Translation Services provided by the Translator or otherwise agreed with the Client by email or other correspondence.

5.2 All payments are made in advance unless otherwise agreed by the parties.

5.3 If payment is made by bank transfer, the Client is responsible for any and all bank transfer fees. If payment is made by credit card or Paypal, all transfer fees shall be borne by the Translator.

6. Confidentiality

6.1 The Translator shall keep confidential all information and documents provided by the Client and shall not disclose such information or the contents of such documents to any third party unless compelled to do so by law.

7. Liability

7.1 The translator shall be liable for gross negligence and intent. Liability for minor negligence shall only apply if essential contractual obligations are breached.

7.2 To the extent permitted by law, the Translator's liability under or in connection with the provision of Translation Services shall not exceed the amount of the Translator's charges for the provision of Translation Services.

8. Settlement of Disputes

8.1 Any and all disputes between the parties pertaining to the Translations Services provided by the Translator shall be resolved amicably. In the event that the agreement cannot be reached, they shall be resolved by the court having jurisdiction over the Translators registered office.

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